DPV Transportation
Travel Coordinator
DPV is looking to hire a bilingual Travel Coordinator to join our growing team!
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The overall responsibility is to answer telephone calls, accurately enter reservations, provide dispatch support, and respond to emails for reservations in a friendly, professional, and efficient manner. Communicate to the clients about our services, as well as provide support to drivers with the dispatch functions.
Responsibilities:
- Answer telephone calls utilizing script for reservations for corporate and retail business
- Respond to emails in a timely manner
- Recommend potential services to clients
- Properly reserve, cancel and change reservations in town and out of town Set up
- customer accounts and profiles
- Answer inbound calls as well as assist customers who have specific inquiries
Qualifications:
- Must be able to speak, read, and write in English proficiently
- Strong interpersonal skills and a positive attitude
- Ability to multi-task, prioritize and manage time effectively
- Displays excellent customer service and communication skills
- Has the ability to manage delicate or tense client situations professionally.
- Basic knowledge of Microsoft office
- Data entry experience and dispatching experience
- Self-motivated
- Team player
- Working knowledge of global geography
- Ability to work in a fast-paced environment
- Ability to follow directions
- Effective time management
** You are responsible to pay all of your own benefits.
Montly salary: 3.500.000 COP
This is remote position
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