Office Clerk
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking an office clerk at their Corporate Office in Warren, MI. We are in search of enthusiastic, computer savvy individuals who are looking to begin a career or are ready to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization. Our administrators are provided with in depth training and our formal development program provides continuous skill enhancement and internal career advancement based on performance.
As an office clerk, you must have excellent attendance and be able to work 8am to 5pm or 9am -6pm shift each day (Monday – Friday). Our administrators have superior ‘people’ skills and are able to handle a variety of scenarios with the ability to think on their feet. This is a tremendous entry level opportunity for current college students, recent graduates, or experienced professionals looking for full time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast-paced, top performing company, we want to hear from you!
Job Responsibilities:
- Schedule delivery appointments with customers
- Research issues using available information resources and if necessary, redirect issues to appropriate resources and or escalates issues requiring urgent attention
- Maintain clear and detailed records and/or documentation for each customer interaction
- Data entry
- Adhere to established processes and policies
The ideal candidate will possess the following:
- Excellent attendance and the ability to work the same shift each day
- Superior communication skills including: listening, speaking, reading, writing
- Strong attention to detail and sense of urgency
- Ability to maintain a professional demeanor at all times
- Experience with Microsoft office (Outlook), and willingness to learn company specific systems
- Customer service experience is preferred, but is not required
- Upbeat personality/positive outlook
Salary and Benefits:
- Starting Pay $19.00 per hour!!
- Medical/dental/vision
- 401(k)
- Paid vacation
- Paid Holidays
- Life Insurance
- Collaborative environment
- Opportunity for advancement
If you are a motivated, team-oriented individual who would like to become a part of our team, we’d love to meet you!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to commute/relocate:
- Warren, MI 48089: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
